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Penny Paucha

Calls From the Front Line

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  During the past year we’ve fielded two kinds of phone calls from healthcare leaders in Ontario:   The first type of call is from committed health care professionals whom we have trained in complexity leadership. They say that during their training with us, years ago, the idea of using different skills in complexity was…

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Taking the High Road in Leadership Thinking

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It’s all in your thinking: how the mind influences your leadership style Have you ever wondered how the world’s most successful leaders make effective decisions and influence others? The key is in the way they think and focus their attention – an approach researchers call the Wise Advocate. The Wise Advocate is your inner voice…

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The Formula for Change

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I was at the Association of Family Health Teams of Ontario (AFHTO) Conference last week listening to Deputy Minister Bob Bell talk about system integration and building a care community. What became clear is this:  We know what to do, and we know why we want to do it, but we are stuck at how. As Globe…

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